14c Privacy Policy & Malaysian User Data Protection
Your privacy is 14c’s priority. This document clearly explains how we collect, use, store, and protect your personal information as a Malaysian platform user.
1 Information We Collect
To provide smooth and secure services to Malaysian users, 14c collects certain categories of information when you register or use our platform. All data collection is transparent and only for the purposes stated in this policy.
Full name, email address, phone number, date of birth, and password you provide during 14c account creation.
Device type, operating system, IP address, browser type, and other technical data automatically collected while you browse the platform.
Records of deposits and withdrawals in Malaysian Ringgit (RM), chosen payment methods, and bank account numbers used for transactions.
Betting history, games played, pages visited, session times, and other usage patterns to enhance user experience.
2 Purpose of Data Use
Information collected by 14c is used solely for legitimate purposes related to providing platform services to users. We do not sell or rent your personal information to any third parties for marketing without your consent.
Here are the main purposes for using your information:
- Account Management — securely handling registration, login, identity verification, and user account management.
- Transaction Processing — handling deposits, withdrawals, and financial transactions accurately in Malaysian Ringgit (RM).
- Platform Security — detecting and preventing fraud, unauthorized access, money laundering, and other illegal activities.
- Service Enhancements — analyzing usage patterns to improve platform features, user interface, and overall experience.
- Communications — sending important notifications related to your account, policy updates, promotional information (if you agree), and support responses.
- Legal Compliance — complying with applicable Malaysian laws and regulations, including obligations to report to authorities.
4 Data Storage, Security & Sharing
Storage & Security
14c implements strict technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure servers with SSL encryption, strict access controls, and continuous monitoring systems.
Your personal data is retained only as long as necessary to fulfill the collection purposes or as required by Malaysian law. After the retention period, data is securely deleted or anonymized.
Third-Party Sharing
14c does not sell your personal data. However, we may share data with selected third parties under the following limited circumstances:
- Payment Service Providers — processing RM transactions securely and verifying financial identities.
- Technology Partners — companies supporting our platform operations, bound by strict confidentiality agreements.
- Legal Authorities — when required by Malaysian law or a valid court order.
5 User Rights & How to Contact Us
As a 14c platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating these rights.
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you can request us to update or correct it.
You may request deletion of your personal data, subject to applicable legal obligations.
Policy Changes
14c reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated to users via the platform. It is your responsibility to review this policy regularly.
Contact Us
For any privacy or data protection inquiries, requests, or complaints, please contact the 14c support team at [email protected]. We aim to respond within three business days. You may also refer to the FAQ for more information.
Your Data Is Safe with 14c
We take your privacy seriously. Register your account with confidence and enjoy Malaysia’s best entertainment platform with complete peace of mind.